Client Success: Westin Boston Waterfront

Westin Boston Waterfront

The Westin Boston Waterfront recently moved from a simple gratuity distribution process to a more complex labor contract that requires distributions per event. To handle this change, the Waterfront implemented Evention and now has the flexibility to add rules for its banquet servers, captains, bartenders, and other employee types that are migrating to new gratuity compensation distributions methods.

 

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  • “The Hyatt® Regency Chicago has benefitted tremendously from Evention by making it possible to eliminate messy spreadsheets, manual record-keeping, and duplicate data entry. In addition, employees have confidence they are being paid in a very accurate manner. Payroll adjustments have been virtually eliminated in comparison to former methods and employees seldom disrupt operations with challenges.”

    Dan McMenamy, Controller, Hyatt Regency Chicago